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General Information

Purpose of Document

This guide is designed to assist in administering your CloudScend Foresight product. If you are the administrator for your CloudScend Foresight product, we recommend this entire guide as a reference. You will You will find both standard operating guidelines as well as diagnostic assistance for error or exception processing.

CloudScend Foresight Product References

In order to provide you with as much assistance as possible, the CloudScend Foresight product also provides the following documentation:

Points of Contact

If you need assistance with any CloudScend Foresight issues, contact our service desk by phone at 1-866-411-4227 – option 3 or email at foresight-support@saic.com.

Glossary

Term/AcronymDefinition
AAApplication Analysis
AWSAmazon Web Services
COCOMOConstructive Cost Model
CSPCloud Service Provider
ECSElastic Container Service
EKSElastic Kubernetes Service
ERPEnterprise Resource Planning
FTEFull-Time Equivalent
LOCLines of Code
MLMachine Learning
QAQueue Analysis
ROARRanking of Application Risks
SASoftware Agility
SESoftware Elegance
SRSoftware Resiliency
Technical DebtThe effort required to fix problems that remain in the code once an application is released.